Roadside Rescue, On-call 24 / 7 / 365

Whether you have a dead battery, a flat tire or you run out of gas—the Mercedes-Benz Roadside Assistance Program will help you get back on the road in no time.

1-800-367-6372

1-800-367-6372

Whether you have a dead battery, a flat tire or you run out of gas—the Mercedes-Benz Roadside Assistance Program will help you get back on the road in no time.

Unsurpassed Service

At Mercedes-Benz of Westminster, our service has long set us apart from other auto dealers. We strive to make vehicle ownership as worry-free as possible. That is why we offer complimentary Mercedes-Benz Roadside Assistance. Our customers can access roadside assistance for a range of issues. You’ll enjoy peace of mind knowing that you can get help 24 hours a day, 365 days a year—and at no extra charge to you.

Help at the Push of a Button

With the Mercedes-Benz mobile app, getting help is as easy as using your smartphone. If your automobile is equipped with mbrace®, simply push the Wrench Button for help. You will be immediately connected with a dispatcher who will gather details about your situation. You’ll be back on the road in no time.

Immediate Assistance

Mercedes-Benz provides convenient towing service even for non-warranty-related issues. If you are involved in an accident, Mercedes-Benz will provide you with immediate assistance. We will tow your vehicle to the nearest authorized Mercedes-Benz dealer and arrange for a repair at one of our Certified Collision Centers. When you use a Mercedes-Benz Certified Collision Center, you can be assured that your vehicle will be repaired with Genuine Mercedes-Benz Parts.


Roadside Assistance Number

    1.800.367.6372

Service Number

    720.263.4661

Service Hours

  • Monday-Friday: 7:30AM to 6:00PM
  • Saturday: 8:00AM to 5:00PM
  • Sunday: Closed

Mercedes-Benz Roadside Assistance Eligibility Chart (Effective 1/1/2014)

If your vehicle Then

• Is under any Mercedes-Benz warranty
(New Vehicle Limited Warranty, Extended
Limited Warranty, Certified Pre-Owned Warranty)

You are eligible for complimentary
Mercedes-Benz Roadside Assistance

• Was purchased directly from an authorized
Mercedes-Benz dealership prior to January 4, 2011
and you still own the vehicle

You are eligible for complimentary
Mercedes-Benz Roadside Assistance

• Is out of any Mercedes-Benz Warranty

• Was not purchased directly from an authorized
Mercedes-Benz dealership prior to January 4, 2011

You are not eligible for complimentary
Mercedes-Benz Roadside Assistance.
You may purchase individual Roadside
services through the Mercedes-Benz
Customer Assistance Center

As of January 1, 2014, Mercedes-Benz Roadside Assistance will offer the following complimentary services for eligible vehicles:

  • Roadside Assistance*
    • Replace a flat tire with a spare
    • Jump start
    • Deliver a small amount of fuel, should the vehicle run out.
    • Lockout Service – Pay per use service without an active Mbrace account
  • Complimentary towing to an authorized Mercedes-Benz dealership, given that the service/repair is completed at the dealership
    • If the repair is not performed at the dealership, a fee of $150 will be charged to the customer

1-800-367-6372

1-800-367-6372